Overview

The Word Registry offers digital word ownership rights that are delivered instantly upon purchase. Due to the immediate and digital nature of our service, all sales are final.

No Refunds or Returns

All purchases made on The Word Registry are final and non-refundable. This policy exists because:

• Word ownership rights are granted immediately upon successful payment
• You receive instant access to claim and customize your word
• The service is delivered in full at the time of purchase
• Our platform operates as a competitive marketplace where word availability changes in real-time

Temporary Ownership

Please note that word ownership in The Word Registry is temporary. After your lockout period expires (1 hour per dollar spent), your word becomes available for other users to purchase. This is a core feature of our service and not grounds for a refund.

Payment Processing Errors

If you were charged but did not receive word ownership due to a technical error, please contact us immediately at team@spkkn.com. We will investigate and resolve the issue promptly.

Disputes and Questions

If you have questions about a purchase or wish to dispute a charge, please contact us at:

We aim to respond to all inquiries within 48 hours. Please include:

• Your order/transaction ID
• The word you purchased
• A detailed description of the issue
• Any relevant screenshots or documentation

Unauthorized Charges

If you believe a charge was made without your authorization, please contact your bank or credit card company immediately and then notify us at team@spkkn.com. We take payment security seriously and will investigate any reports of unauthorized transactions.

Understanding Before Purchase

Before making a purchase, please ensure you understand:

• The word price and lockout duration
• That ownership is temporary and will expire
• That other users can purchase your word after the lockout period
• All sales are final with no refunds or returns

Policy Updates

We reserve the right to update this refund policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of The Word Registry after policy changes constitutes acceptance of the updated terms.